Where do you deliver to?

We currently only deliver within the UK.

How do I check the status of my order?

When your order has been despatched we will email you to let you know it is on the way and we will provide a tracking reference.

When do you charge my credit card?

You will be charged at the point of sale on completion of checkout. You can pay via Paypal or via credit/debit card.

What's your return policy?

We are more than happy to accept returns. If you have changed your mind that's ok, we simply ask that you drop us an email to customerservices@daisycottagedecor.co.uk to let us know. Package the item in unused condition along with any instructions/screws/plugs etc in the original packaging. Customers are responsible for postage and we recommend that you use a signed for service.

We are sorry to hear that your purchase has been damaged in transit. Please send a photo of the damage to customerservices@daisycottagedecor.co.uk and we will happily issue a replacment or a refund.

FAQs

Got a question? Not a problem check out the FAQs or email customerservices@daisycottagedecor.co.uk

COMMON QUESTIONS

Where do you deliver to?

We currently only deliver within the UK.
How do I check the status of my order?

When your order has been despatched we will email you to let you know it is on the way and we will provide a tracking reference.
When do you charge my credit card?

You will be charged at the point of sale on completion of checkout. You can pay via Paypal or via credit/debit card.
What's your return policy?

We are more than happy to accept returns. If you have changed your mind that's ok, we simply ask that you drop us an email to customerservices@daisycottagedecor.co.uk to let us know.
Package the item in unused condition along with any instructions/screws/plugs etc in the original packaging. Customers are responsible for postage and we recommend that you use a signed for service.
Damaged in transit?

We are sorry to hear that your purchase has been damaged in transit. Please send a photo of the damage to customerservices@daisycottagedecor.co.uk and we will happily issue a replacment or a refund.