FAQs

Got a question? Not a problem check out the FAQs or email customerservices@daisycottagedecor.co.uk

COMMON QUESTIONS

  • Where do you deliver to?

    We currently only deliver within the UK. 

  • How do I check the status of my order?

    When your order has been despatched we will email you to let you know it is on the way and we will provide a tracking reference.

  • When do you charge my credit card?

    You will be charged at the point of sale on completion of checkout. You can pay via Paypal or via credit/debit card. 

  • What's your return policy?

    We are more than happy to accept returns. If you have changed your mind that's ok, we simply ask that you drop us an email to customerservices@daisycottagedecor.co.uk to let us know. 

    Package the item in unused condition along with any instructions/screws/plugs etc in the original packaging. Customers are responsible for postage and we recommend that you use a signed for service.

  • Damaged in transit?

    We are sorry to hear that your purchase has been damaged in transit. Please send a photo of the damage to customerservices@daisycottagedecor.co.uk and we will happily issue a replacment or a refund.

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